Acceptable use policy

This acceptable use policy (“Policy”) sets forth the general guidelines, rules, and prohibited uses of the primesystemsacademy.com website (“Website” or “Service”) and any of its related products, services, memberships, communities, downloads, courses, quizzes, certificates, and other offerings (collectively, “Services”). This Policy is a legally binding agreement between you (“User”, “you” or “your”) and Water Rock Media LLC, doing business as Prime Systems Academy (“Prime Systems Academy”, “we”, “us” or “our”). If you are entering into this Policy on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this Policy, in which case the terms “User”, “you” or “your” shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this Policy, you must not accept this Policy and may not access and use the Website and Services. By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. You acknowledge that this Policy is a contract between you and Prime Systems Academy, even though it is electronic and is not physically signed by you, and it governs your use of the Website and Services.

Lawful use of the Website and Services

You may use the Website and Services only for lawful purposes and in accordance with this Policy. You agree not to use the Website or Services in any way that violates any applicable law, regulation, or third-party right. You may not use the Website or Services to engage in fraudulent, deceptive, abusive, harmful, or unlawful activity.

Account responsibility

If you create an account on the Website, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to provide accurate and complete information when creating an account, keep your login credentials secure, promptly notify us of any unauthorized use of your account or any other breach of security, and take responsibility for all activity that occurs under your account unless caused by our own misconduct. We may suspend, restrict, or terminate access to any account that we believe has been compromised, is being misused, or is being used in violation of this Policy.

Prohibited conduct

You may not use the Website and Services to do any of the following:

• Violate any applicable law, regulation, or court order.
• Impersonate any person or entity, or misrepresent your identity, qualifications, or affiliation.
• Submit false, misleading, or fraudulent information.
• Harass, threaten, intimidate, abuse, or harm another person.
• Post or transmit defamatory, obscene, sexually explicit, hateful, violent, or otherwise objectionable content.
• Disclose or distribute personal, confidential, or sensitive information about another person without authorization.
• Use the Website or Services for fraudulent or deceptive commercial activity.
• Promote or engage in unlawful gambling, terrorism, violence, exploitation, trafficking, or the sale of illegal goods or services.
• Upload, post, or transmit malware, viruses, spyware, ransomware, corrupted files, or other malicious code.
• Interfere with another User’s access to or enjoyment of the Website or Services.
• Use the Website or Services in a way that could damage, disable, overburden, or impair the functionality or security of the Website or Services.
• Facilitate, encourage, or assist any person in doing any of the foregoing.

Course access, memberships, and account sharing

Access to paid or restricted areas of the Website and Services is granted only to the User who purchased or was granted access to such Services, unless we expressly state otherwise in writing. You may not share your account, membership, login credentials, course access, downloads, or other restricted materials with any other person. You may not transfer, resell, sublicense, redistribute, or otherwise provide access to the Website or Services to any third party without our prior written permission. We reserve the right to suspend or terminate accounts that appear to be shared, transferred, or used in a manner inconsistent with the access granted.

Intellectual property and content use

All content made available through the Website and Services, including but not limited to course materials, lessons, text, graphics, videos, audio, downloads, quizzes, exams, certificates, branding, and other materials, is owned by us or licensed to us and is protected by applicable intellectual property laws. You may not copy, reproduce, republish, distribute, modify, create derivative works from, publicly display, publicly perform, sell, license, scrape, download in bulk, or otherwise exploit any part of the Website or Services except as expressly permitted by us in writing. You may use purchased or accessed materials only for your own personal, internal, non-transferable educational use unless otherwise stated by us in writing.

Community conduct

If the Website or Services include comments, forums, groups, communities, messaging features, or other interactive areas, you agree to use them respectfully and responsibly. You may not post or share content that is abusive, harassing, threatening, defamatory, discriminatory, unlawful, misleading, or infringing on the rights of others. You may not post spam, repeated self-promotion, unauthorized advertising, or irrelevant content. We reserve the right to moderate, restrict, disable, or remove content or participation in community areas at our sole discretion.

Quizzes, exams, certificates, and completion records

You may not cheat on quizzes, exams, assessments, or other graded activities offered through the Website or Services. You may not attempt to bypass testing rules, use unauthorized assistance, share answers for restricted assessments, falsify completion information, alter certificates, or misrepresent your results, qualifications, training history, or completion status. Any certificate, completion record, badge, or other indication of participation issued through the Website or Services reflects only the completion status or criteria established by us and does not, by itself, constitute a professional license, legal qualification, or employer endorsement unless we expressly state otherwise in writing.

Security and technical misuse

You may not attempt to gain unauthorized access to the Website, Services, servers, accounts, databases, or related systems. Prohibited conduct includes, but is not limited to:

• Using bots, scrapers, crawlers, or automated tools to access, extract, copy, monitor, or harvest data or content from the Website or Services without our prior written permission.
• Attempting to probe, scan, test, or circumvent the security or authentication measures of the Website or Services.
• Interfering with or disrupting the integrity or performance of the Website or Services.
• Using the Website or Services in a manner that places an unreasonable or disproportionate load on our infrastructure.
• Attempting to bypass paywalls, access controls, membership restrictions, download protections, or other technical limitations.

User content

If you submit, upload, post, or otherwise make content available through the Website or Services, you are solely responsible for that content and for ensuring that you have all necessary rights to provide it. You may not submit content that violates the law, infringes the rights of any third party, or violates this Policy. We reserve the right, but not the obligation, to review, moderate, remove, or disable access to any User content at our sole discretion.

Reporting violations

If you have discovered and would like to report a violation of this Policy, including suspected misuse of accounts, infringement, abuse, or other prohibited conduct, please contact us immediately. We will review the information provided and take action as we determine appropriate.

Enforcement

We reserve the right to investigate suspected violations of this Policy and to take any action we consider appropriate in our sole discretion, including but not limited to:

• Issuing warnings.
• Suspending, restricting, or terminating access to the Website or Services.
• Removing or disabling access to content.
• Canceling memberships, purchases, or access rights where appropriate.
• Reporting unlawful conduct to law enforcement or regulatory authorities.
• Taking legal action to protect our rights, property, users, or Services.

Serious or repeated violations may result in permanent account termination without notice. We are not obligated to restore access to accounts that have been suspended or terminated for violations of this Policy.

Changes and amendments

We reserve the right to modify this Policy or its terms related to the Website and Services at any time at our discretion. When we do, we will revise the updated date at the bottom of this page. We may also provide notice to you in other ways at our discretion, such as through the contact information you have provided.

An updated version of this Policy will be effective immediately upon the posting of the revised Policy unless otherwise specified. Your continued use of the Website and Services after the effective date of the revised Policy, or such other act specified at that time, will constitute your consent to those changes.

Acceptance of this policy

You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Website and Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the Website and Services.

Contacting us

If you have any questions, concerns, or complaints regarding this Policy, we encourage you to contact us using the details below:

https://primesystemsacademy.com/contact
support@primesystemsacademy.com

This document was last updated on March 8, 2026